Report Online Infringement Using E-Commerce and Social Media Companies' Reporting Tools

This page includes information on intellectual property policies and infringement reporting mechanisms at several popular online retailers and marketplaces.  Click on the names below to access links to each site's reporting policies and tools.



Alibaba's program for infringing content review, AliProtect, has very specific steps for right holders, as outlined in this flow-chart:  Note that you must be a registered user on Alibaba to submit a claim.

Report IP Infringement on Alibaba


Amazon has an online IP infringement complaint form available for IP rightsholder or their agents.  If a copyright or trademark holder believes there is infringing content on Amazon’s site, then the IP owner can submit a complaint containing specific information to Amazon.  Amazon will then launch an investigation as necessary.

Information about Amazon's Conditions of Use

Report Infringement to Amazon (for right holders only)


eBay requires right holders to register as a Verified Rights Owner (VeRO) member before reporting infringing content.

eBay's Verified Rights Owner Program

Report Suspected Infringing Content


Etsy has a dedicated agent for dealing with intellectual property infringement notifications and procedures.  Once a complaint is made, Etsy will investigate and either take down the offending listing, block access to it, or disable the associated account.

Etsy’s IP Policies and Guide to Reporting Infringement

Facebook provides information for its users, as well as a form to report infringement.

Facebook's Basic Intellectual Property Information

Facebook's Copyright Infringement Information

Facebook's Trademark Infringement Information

Report Copyright and Trademark Infringement


Instagram provides information on its policies and procedures for reporting copyright infringements and trademark infringements.

Report a Violation of Your Copyright or Trademark to Instagram


Pinterest: If a right holder believes their copyright or trademark rights are being infringed by content on Pinterest, then they are able to either complete the DMCA Notice of Alleged Infringement (example provided on website; copyright infringement only) or submit an online form.

Pinterest's Copyright Complaint Information and Form

Pinterest's Trademark Complaint Information and Form


Scribd maintains a copyright resource center for its members and copyright owners. Copyright owners can report infringement and other copyright abuse using an online form. Trademark holders can report infringements of their rights.

Report Copyright Infringements and Abuse to Scribd

Report Trademark Infringement to Scribd


TaoBao provides an English-language page dealing with intellectual property infringement, linked below.  This page gives a detailed account of the steps necessary for a rights holder to report potentially infringing material on the site.  Although Taobao normally accepts complaints through their Chinese-language online reporting system only, the company does make exceptions for overseas small and medium-sized enterprises (SMEs) and will accept email complaints in English or a complaint filed through the company’s SME website. 

TaoBao's Guide for Reporting Infringement

TaoBao's SME Reporting Website


Tumblr provides information about copyright in its terms of service and an online form that copyright holders or their authorized representatives can use to submit an infringement notice.
Submit a Copyright Infringement Notice to Tumblr